Cass Family Clinic Installs Prescription Robot, "Rosie", at Cassopolis Location
The Parata Max 2 pharmacy robot is now at Cass Family Clinic in Niles and Cassopolis
Cass Family Clinic, an independent Federally Qualified Health Center (FQHC) serving Southwest Michigan, has installed a new state-of-the-art, high-speed, vial-filling robot at its Cassopolis pharmacy, mirroring the operation at its Niles location.
“Rosie,” a Parata Max 2 robot, is filled with 200 of the most popular pill medications, which are then automatically labeled, counted, dispensed, capped and sorted for Cass Family Clinic pharmacy customers. The clinic’s Niles pharmacy installed the same automated vial-filling robot, named “Arnold,” in August 2024, and has experienced improvement in the speed at which the pharmacy accurately and securely fills prescriptions.
“Since the nearby Rite Aid location closed last September, we’ve seen a 55 percent increase in our prescription requests – we’re now the main pharmacy for local residents and patients to get their prescriptions filled,” said Cass Family Clinic CEO Joe Gavan. “The Parata Max 2 pharmacy robot, now deployed at both of our clinics, has been instrumental in helping us efficiently manage demand and streamline our operations, ensuring we can meet the growing volume.”
The Parata Max 2 is a double-sided design to separate inventory and dispensing. It continues to operate while pharmacists replenish vials, caps and drugs, and features an internal camera that captures an image of every filled vial for verification and recordkeeping.
“For our staff, having Rosie and Arnold – our Parata Max2 robots – in our pharmacies will increase efficiency, safety, and accuracy while decreasing stress and fatigue from no longer counting the high number of prescriptions that we are now filling,” said Cass Family Clinic Pharmacy Director Kevin Klipowicz. “For our patients, we are now able to continue the fast prescription fulfillment that they are accustomed to by having their prescriptions ready after their appointment. By freeing up staff time of repeatedly counting prescriptions, they will be able to provide better patient care and answer questions more thoroughly. “As our pharmacy staff continues to grow, our Parata Max 2 pharmacy robots have only enhanced our pharmaceutical support and are crucial to us keeping up with orders,” he added. “It is a game changer for our pharmacies.”
Cass Family Clinic Partners with SERVPRO
Working Together to Protect Our Community
The Cass Family Clinic would like to extend a special thanks to the SERVPRO of Cass and St. Joseph Counties. SERVPRO generously provided 300 smoke detectors to the Cassopolis and Niles Family Clinics which were distributed at no cost to patients that were in need of a fire safety protection device. Due to high demand, all 300 detectors were handed out within one week of receiving them.
“SERVPRO has allowed us to provide a small safety precaution to our patients that will make a huge difference in their everyday lives. Our clinics would like to specially thank Steve Meyer, a co-owner of SERVPRO who has provided his services to the community for 15 years,” stated Joe Gavan, CEO of the Cass Family Clinic.
“Roughly 15 years ago, SERVPRO was called to a house fire to assist with the post-fire cleaning and restoration services. We were informed that some of the family members did not make it out in time, and the home did not have working smoke detectors. We were saddened to hear about these tragedies and decided we wanted to do our part to help where we could. For the past 14 years, we have donated 1000+ smoke detectors per year to local fire departments in Cass and St. Joseph Counties. Smoke detectors save lives, and we want to do our part to help the cause by making these donations every year,” stated Steve Meyers.
Cassopolis Family Clinic Adds Three Dentists
The Cass Dental Department is Accepting New Patients
Dr. Madison Mick, Director of Cass Family Clinic Dental, is excited to welcome three exceptionally talented dentists to our team who have dedicated themselves to helping those within the community. Emerging from different backgrounds and experiences, each dentist brings great skill and commitment to our growing dental practice.
Dr. Kristen Brunner is originally from Decatur, IN. She furthered her education at Manchester University, completing a Bachelor of Science degree, and continued to the Indiana University School of Dentistry, finishing in 2017. Before taking a position at Cass Family Clinic, she worked at Van Wert Family Dentistry. She has been in the practice for 8 years and continues to perfect her practice.
“I knew I wanted to be a doctor of some sort, but once I shadowed at a dentistry, I loved it and wanted to pursue that as a career.”
-Dr. Brunner
Dr. Bashar Arsanos is originally from Troy, MI. He furthered his education at Oakland University, completing a Bachelor of Science degree, and continued to Arizona (ATSU) Dentistry, finishing in 2024. He has been a certified dentist for one year, starting his profession here at Cass Family Clinic, building his skills and impacting others.
“I was inspired to enter the field of dentistry because I wanted to get more involved in the community by helping others.”
-Dr. Arsanos
Dr. Anamika Roy is originally from India, where she obtained her Master of Business Administration degree at Dibrugarh University. Although she has worked in the dental field for over 10 years in her home country, she recently received her dental certification in 2024 from Boston University School of Dental Medicine. She has chosen Cass Family Clinic as her first professional job in the U.S. to boost her career and inspire others with her unique background.
“What inspired me to become a dentist is my passion. I have always been passionate about community service.”
-Dr. Roy
Cass Family Clinic is a Federally Qualified Health Center that provides primary care, dental, behavioral health, and pharmacy services at locations in Niles and Cassopolis, Michigan. Our professionals are committed to providing excellent, accessible health care to all in need regardless of ability to pay. By valuing respect, integrity, and honesty we have grown into a leading healthcare provider serving nearly 14,000 patients from throughout Cass and Berrian Counties.