Want to learn more about Cass Family Clinic?
Here’s a great place to get started. Look below for answers to common questions. If your question isn’t listed, feel free to call (269) 351-7408.
Yes, you need an appointment, however, same day appointments are available. You can call (269) 351-7408 to schedule at our Cassopolis location or (269) 351-7408 to schedule at our Niles location.
Appointments can be scheduled or cancelled by calling our office. You can call (269) 445-3874 to schedule at our Cassopolis location or (269) 262-4749 to schedule at our Niles location.
Three missed or cancelled same day appointments within a year result in “Same Day Only” status, patient cannot preschedule appointments, they would need to call the day they would like to be seen to get a same day appointment. Once they have completed two same day appointments in a row they will be removed from same day status.
Yes, all of the providers are accepting new patients.
Monday through Thursday we are open until 7:00 pm and 9 am-1pm on Saturday.
Please provide a photo ID, insurance card, and all medications in their bottles.
If transportation assistance is needed for your appointments, please call and ask to speak to a Community Health Worker one week prior to the day of the scheduled appointment.
- Cass Family Clinic – (269) 351-7408
- Niles Community Health Center – (269) 351-7408
Co-pays are due at the time of service. Cass Family Clinic accepts cash, check, Mastercard, Discover, and Visa. If you have questions regarding your bill, please call the business office at (269) 262-4267.
A release of information needs to be completed and signed by the patient.
We offer emergency care with appointments. You have to call and we have openings every day to get patients in for emergencies at both Cassopolis and Niles Dental Clinics.
Have an appointment with your Primary Care Physician to discuss referral options.
To become a behavioral health patient, you must already be a medical patient at the Cass Family Clinic. Your provider will need to refer you to our behavioral health program to become a patient and meet with one of our therapists or peer recovery coaches. In certain cases, we will refer you to a facility outside our organization if further help is needed to aid the patient.
We have a therapist who can see adolescents (ages 13 and up) at this time.
Commercial Panel:
- Aetna/Aetna Signature Admin (ASA)
- Aetna Student Health
- Ambetter
- ASR
- Cigna
- Group Marketing Services
- Healthscope
- Humana
- Liberty Union/MET Mid America
- McLaren Health Plan Community
- PHP of Northern Indiana
- Physicians Health Plan
- Priority Health
- Secure One
- Trustmark
- CoreSource, NGS, FHM
- United Healthcare
- US Health & Life
Employer-Specific Payors:
- Auxiant
- ClaimChoice
- Heritage Consultants
South County Panel:
- Community Health Alliance (CHA)
- Select Health Network
Medicaid Panel:
- Aetna Better Health
- McLaren Medicaid/McLaren HMP
- Meridian Health
- Priority Health Choice
- United HealthCare Community Plan
Medicare Panel:
- Aetna
- Blue Care Network
- HAP
- Humana
- McLaren Medicare
- Priority Health
- Veterans Affairs Community Care Network
Dual Eligibles (Medicare + Medicaid):
- Aetna Better Health Premier
- Meridian Complete
- United HealthCare Dual Complete Medicare Advantage